Privacy Policy

Data Controller

Leanne Kaut

Collected Personal Data

Account & Identity Information

Full name
Email address
Job title or role
Organisation name
User profile settings

Username
Password (encrypted)
Multi‑factor authentication details (if enabled)

Usage & Activity Data

All usage and activity data remains private

Device & Technical Data

IP address
Browser type and version
Operating system
Device identifiers
Session logs

Communication Data

Messages or comments submitted through the platform
Support requests
Feedback or suggestions

Hosted Data

Data is hosted and remains within secure, industry‑standard cloud infrastructure. All customer data, user information, uploaded files, audit records, training evidence, and system activity logs are stored on servers located in the EU to ensure compliance with applicable data protection laws.
Data is processed exclusively for the purpose of delivering the QualiQore service and is not transferred outside the approved hosting region unless required for support, backup, or continuity purposes, and only with appropriate safeguards in place.

Administrative & Billing Data (if applicable)

Subscription details
Billing contact information
Payment confirmations (processed by third‑party providers)

Purpose of collecting data

QualiQore collects personal data to provide, maintain, and improve the services offered through our SaaS platform. We use this information for the following purposes:

1. To create and manage user accounts

Enable secure login and authentication
Assign roles, permissions, and access levels
Maintain accurate user profiles

2. To deliver the core functionality of the platform

Allow users to perform tasks within modules such as audits, CAPA, risk, documents, training, and people management
Store user‑generated content such as findings, evidence, comments, and uploaded files
Support workflow automation and task assignments

3. To provide customer support and communication

Respond to enquiries, support requests, and feedback
Send service‑related notifications, updates, and alerts
Communicate changes to features, policies, or system availability

4. To ensure platform security and integrity

Monitor login activity and detect suspicious behaviour
Prevent unauthorised access
Maintain audit logs for compliance and accountability

5. To improve and optimise the service

Analyse usage patterns to enhance features and user experience
Identify performance issues and improve system reliability
Develop new tools, modules, and functionality

6. To meet legal, regulatory, and contractual obligations

Maintain records required for compliance
Support investigations, audits, and regulatory reporting
Ensure data is processed in accordance with applicable laws

Contact: support@qualiqube.com